MerleShop.com (unique trademark holder of Merle®) is a top dress store for Wedding Dresses, Prom Dresses & Formal Dresses.
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We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Customer ServiceCustomer Service:
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.

Customer ServiceSales:
Please submit your inquiry in the following form.

E-mail: [email protected] (Before & After-sales Customer Service Support)
Office Hours: Monday to Friday-9:00AM to 6:00PM (Hong Kong,GMT+8), You need to convert GMT+8 Time to your local Time Zone.

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Tip: When contacting us, please leave your Order #, so that we can help you more efficiently.